Privacy Policy

1. Introduction

Setuio (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit www.setuio.com. We comply with India's Digital Personal Data Protection (DPDP) Act, 2023.

2. Information We Collect

Information You Provide

• Name, email, phone, and company details from contact forms
• Communication records from emails, calls, or meetings
• Business information for service delivery

Automatically Collected

• IP address, browser type, device information
• Pages visited, time spent, referring URLs
• Cookies and analytics data

3. How We Use Your Data

• To respond to enquiries and provide requested services
• To send service updates, invoices, and support messages
• To improve our website and services
• To send marketing communications (only with your explicit consent)
• To comply with Indian legal obligations

4. Cookies

We use cookies for analytics and to improve user experience. You may disable cookies in your browser settings. We use Google Analytics to understand website usage — you can opt out at tools.google.com/dlpage/gaoptout.

5. Data Sharing

We do not sell your personal data. We share data only with trusted service providers (hosting, analytics, email) under strict confidentiality agreements. All third parties comply with applicable Indian data protection laws.

6. Your Rights (DPDP Act 2023)

• Right to Access: Request a copy of your personal data
• Right to Correction: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Grievance Redressal: Contact our Data Protection Officer

7. Data Security

We implement SSL/TLS encryption, access controls, and regular security audits to protect your data from unauthorised access, disclosure, or destruction.

8. Changes to This Policy

We may update this policy periodically. Continued use of our services after changes constitutes acceptance. Significant changes will be notified by updating the date above.